Shipping policy
Shipping Policy for Skylaar.shop
Last Updated: October 27, 2023
Thank you for shopping at skylaar.shop. We strive to deliver your orders as quickly and efficiently as possible. Please review this Shipping Policy to understand our delivery process, timelines, and fees.
1. Shipping Areas
We currently offer shipping nationwide across Pakistan. If you are located outside Pakistan, please contact us at info@skylaar.shop to inquire about international shipping options.
2. Shipping Fees
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Free Shipping: Enjoy free nationwide shipping on all orders over 1000 PKR.
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Flat Rate Shipping: For orders under 1000 PKR, a flat shipping fee of 200 PKR will apply.
3. Processing Time
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Orders are processed within 1-2 business days after payment confirmation.
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During peak seasons or sales, processing times may be slightly longer. We will notify you if there are any delays.
4. Delivery Time
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Once your order is shipped, delivery typically takes 3-7 business days depending on your location.
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Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
5. Shipping Carriers
We partner with reliable third-party shipping carriers to ensure your orders are delivered safely and on time. You will receive a tracking number via email once your order is shipped.
6. Order Tracking
To track your order:
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Check the shipping confirmation email sent to you.
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Use the provided tracking number on the carrier’s website.
If you have any issues tracking your order, contact us at info@skylaar.shop or +92 330 9323380.
7. Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses. If you need to update your address after placing an order, contact us immediately.
8. Undeliverable Packages
If a package is returned to us as undeliverable (e.g., due to an incorrect address or failed delivery attempts), we will contact you to arrange reshipment. Additional shipping fees may apply.
9. Lost or Stolen Packages
If your tracking information shows that your package was delivered but you have not received it, please contact your local post office or carrier first. If the issue is not resolved, contact us at info@skylaar.shop, and we will assist you.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: info@skylaar.shop
Phone: +92 330 9323380
Address: Skylaar Warehouse, Iqbal Road, Supply Near Ali Plaza, 22810
Website: Skylaar.shop